State Patrol Oral Board consisted of 7 Behavioral Questions.*

I studied up on all my stories, studied up on my Factor stories and my five points, and…..I NAILED it.

I walked out of that oral board on cloud 9 because I answered concisely, confidently, and I didn’t get rattled. I easily catered my stories to fit their questions and I actually enjoyed it, believe it or not. I got the job!

1,700 applied, and 28 were invited to the Academy.

I can’t thank you enough for preparing me so well for this! I will be recommending you strongly to my good friends.

* The difference between a behavioral question and other questions is what the question asks. A behavioral question will be very specific.  Example – “Tell me about a time when you solved a problem,” the key words are “a time.” This answer calls for a “specific” example of a “specific” incident. A story.

Book Recommendation – Behavioral Questions – and Answers – easy read – quiz.

Boost Your Interview IQ: 

Boost Your Interview IQ – Second Edition (white cover – published – 2012) – for a quick brush up on Behavioral Interviewing as well as other questions. It’s a quiz and you determine which answer is the strongest answer. This book is not specifically geared toward law enforcement – it is about “behavioral interviewing.”  — or



“Boost Your Interview IQ” by Carole Martin provides you with the essential skills and techniques you need to apply in any real life interviewing scenario. If you are truly interested in exploring the fundamentals and learning the essentials of job interviewing, then this book will be an important guide.

Before I read Carole Martin’s book, I must admit that I was lost when it came to interviews. As a young lawyer with three years of experience in my field, I truly thought that I knew everything it took to effectively express myself and market my skills to a potential employer. I had conducted countless client interviews myself, and so I thought I had most question and answer techniques down to a science. But when I flunked my first major interview for a dream job with a prestigious employer, I realized that I needed help from an expert. In hindsight, I wish I had sought out this information earlier.  Perhaps because I was too accustomed to being sought out by others as an expert in my own field of law that I did not realize I needed an expert’s advice on basic interview techniques. 

I am thankful that I contacted Carole Martin and found her book “Boost Your Interview IQ.”  I feel that I have begun the journey towards interview success. In my opinion, learning real life interview techniques should not be about “gimmicks” or “tricks”.  Instead, Carole Martin provides a wide-range of examples that point you in the right direction.  You will learn through a question and answer technique designed by Carole that will give you a thorough understanding of the basics.  Reading this book is the beginning of a journey that will equip you with the essentials of interviewing.  So if you are curious about how to interview, then I recommend you read this book first.  The rest is up to you!”


Panel Interview “If I had it to do over again, I would just come up with 2 good stories for each of the “elements being measured.

While I have no way to judge, I agree with you that its important to weave in some stories that reveal your non-work self. I was able to do that once or twice and one story elicited a brief smile from one of the guys and was the sum total of the reaction I got from them. I think they are trained to keep a poker-face.”

Hi Carole,

I want to inform you that I passed my Secret Service panel interview.

The panel was very interested in my stories. I had some amazing stories lined up and they stopped writing to listen. I made sure that my result was a positive one. They congratulated me with my accomplishments from my stories. I had 5-6 stories about teamwork, difficult situation, time management, problem solving, communication and most importantly why I want to be a Secret Service Special Agent.

My background as a federal law enforcement officer and my IT background surely helped but they want agents that could bring their skills to the table.

Thank you


From Carole Martin –

I found this book very informative to the FBI Special Agent hiring process


My program focuses on passing the Phase II and Phase III interview processes.

Ideal Situation for Your Federal Law Enforcement Interview

Ideally, and believe me most are not ideal.

– you would begin to work with me after you have your date assigned. You would contact me 4-6 weeks – depending on your life’s schedule to get the materials to begin your preparation.

– ideally, you would take a week or two to get prepared and then contact me for our first session. You would send me your stories to critique.

– ideally, in our first session we would go over the “Why this Agency?” and “What makes you qualified – what you bring to the position?” questions. We would go over story-telling techniques and tips.

– ideally, after the first session I would send you the 5 points that I have summarized and written, (depending on which package you purchase) or you will write your own 5 points. Your 5 points will be your roadmap to answer the big questions – “Why this Agency?” – and “Why do you think you’re qualified?”

– ideally, you would take a week or more to prepare using the tips and techniques you have learned from our first session.

– ideally session #2 would be one to two weeks or so prior to your actual interview.

Now, all that to say that the greater majority of my clients have not had “ideal situations.”

I have coached with as little as three or four days and still have helped people pass. This is not my preferred manner – but sometimes that’s what life deals.

I will support you through email – critiquing anything you send me after our sessions. Clients send me their written stories and I critique them.

I will tell you if you are ready after our two sessions – most of the time you will be ready. I only give straight-forward feedback.

My goal is to get you to pass the interview and I will do everything that I can to do just that. The rest will be up to you. The best way to prepare answers to Behavioral Questions is to have prepared stories.

• Think about how you interact with others in the workplace, in school, or in other work-like activities. Think about the way you worked with others on group projects or on teams, and how you worked with supervisors or professors.

• Think about how you have typically handled assignments, your approach to completing them and how you handled problems or obstacles.

• Think about the way you typically communicate with co-workers, professors, supervisors, fellow students, or fellow volunteers. Think about the way you tried to explain things to others or how you persuaded them to do something.

(source – FBI Website)